Shipping policy
SHIPPING POLICY
DOMESTIC SHIPPING:
ALL Shipping rates for your order will be calculated and displayed at checkout. Domestic orders of $200 USD Pre-Tax or more will be eligible for FREE DOMESTIC SHIPPING.
All orders will be processed from our headquarters in San Diego, CA. Please allow 2-3 business days for processing after your order is placed. So for example if you place your order Friday after business hours (After 5pm) your order may not be processed and shipped out until Wednesday. Orders will NOT be processed on weekends or national/federal holidays. Please remember I am a small business so I will work to get your orders out at fast as possible. If i am experiencing a high volume of orders due to Launch or Sale, shipments may be delayed. Please allow additional days in transit for delivery. I am also not responsible in any lag that is caused by the actual mail carrier.
INTERNATIONAL SHIPPING:
!!!PLEASE READ BEFORE PLACING YOUR ORDER!!!
Your order may be subject to import taxes, duties, and/or VAT (Value Added Tax) when it reaches the destination country. All fees imposed are the responsibility of the customer. DYMENAILS LLC is NOT responsible for these charges. Due to the complexity of international laws and taxes, these taxes are not included in the international shipping fee. I am are required by law to disclose the full value of the package contents and cannot alter the value.
If an order is refused or undelivered due to an incorrect/incomplete address, you are responsible for the original shipping expenses, reshipment expenses, as well as any additional duties, fees, customs, or taxes incurred in shipping. Orders will NOT be refunded due to unwanted additional fees. Please be sure to check with your local shipping courier office for fees information before placing an order
!!!DYMENAILS LLC is not responsible for any lost or damaged packages!!!
ORDER & SHIPMENT CONFIRMATION:
After you’ve placed an order, you will receive an order confirmation email. Please make sure to review your order to make sure that the address is correct and all items purchased are accurate. At this stage, please allow time for order processing.You will then receive a shipment confirmation email notification once your order has shipped (within 1-2 business days). The shipping confirmation email will contain your order tracking number. Please allow 24-48 business hours for this tracking number to become active.